Service Design Principal (remote)

Jobgether

Washington, US
Fully remote
Service design leadership
Customer journey enhancement
Cross-functional collaboration
Jobgether is seeking a remote Principal Service Designer to enhance customer experiences in the financing sector. The role involves defining strategic service directions and fostering cross-functional collaboration to align customer needs with business objectives

Job Summary

  • This role is vital to enhancing the customer journey within the financing realm, shaping experiences that impact millions.
  • You will have the opportunity to define strategic service directions and facilitate cross-functional collaboration to ensure a seamless integration of customer needs with business objectives.
  • Your leadership will drive service innovation while creating actionable frameworks for senior leaders.

Matching Summary

Match Score: 85

Jobgether is seeking a remote Principal Service Designer to enhance customer experiences in the financing sector. The role involves defining strategic service directions and fostering cross-functional collaboration to align customer needs with business objectives.

Skills & Requirements

Must-have

  • Service design leadership
  • Customer journey enhancement
  • Cross-functional collaboration
  • Strategic service direction
  • Digital landscape navigation

Nice-to-have

  • Senior leader facilitation
  • Actionable framework creation
  • Innovation drive
  • Millions of user impact

Work Rights

Not specified

Tailored Resume

Cover Letter