Technical Account Manager (presencial En Monterrey)
DXC Technology UK
Monterrey, Mexico
It infrastructure expertise
Contract lifecycle management
Service delivery compliance
As a Technical Account Manager, you will provide IT infrastructure expertise across servers, networks, and related services throughout a contract's lifecycle, ensuring adherence to contractual terms and technical standards
Job Summary
As a Technical Account Manager, you will provide IT infrastructure expertise across servers, networks, and related services throughout a contract's lifecycle, ensuring adherence to contractual terms and technical standards.
You will manage the technical/service relationship between the company and clients, as well as between the company and subcontractors/vendors, overseeing service delivery against budget, quality standards, and client requirements.
Join a team that fosters a culture of learning, diversity, and inclusion, dedicated to strong ethics and corporate citizenship, while working to create a personalized experience that allows employees to work seamlessly and securely.
Matching Summary
As a Technical Account Manager, you will provide IT infrastructure expertise across servers, networks, and related services throughout a contract's lifecycle, ensuring adherence to contractual terms and technical standards.
Skills & Requirements
Must-have
IT infrastructure expertise
contract lifecycle management
service delivery compliance
technical relationship management
incident management
problem management
change management
patch and security management
configuration management
solution design
continuous improvement recommendations
client relationship management
Nice-to-have
customer-centric approach
collaborative team environment
learning culture
diversity and inclusion
strong ethics
corporate citizenship
Key Requirements
Bachelor's degree in Computer Science, Engineering, Business, or related field, or equivalent work experience