Provides support for dealer specific product or service development, prioritizing activities and accessing resources to ensure adequate capability and capacity at dealers for services growth
Job Summary
Provides support for dealer specific product or service development, prioritizing activities and accessing resources to ensure adequate capability and capacity at dealers for services growth.
Cultivates and maintains ongoing customer relationships, developing in-depth knowledge of organizational products and programs, as well as capabilities of team members within the department.
Enhances dealer performance in parts and service operations by implementing the Differentiated Dealer Capabilities program and the Service Commitment Program across all dealer service territory.
Matching Summary
Provides support for dealer specific product or service development, prioritizing activities and accessing resources to ensure adequate capability and capacity at dealers for services growth.
Skills & Requirements
Must-have
product or service development support
dealer capability and capacity
customer relationship management
organizational products and programs knowledge
dealer performance enhancement
Service Commitment Program implementation
Nice-to-have
inclusive culture
equity and respect for differences
belief in people's potential
makers, problem solvers, future world builders
Key Requirements
Bachelor’s degree
Advanced English
Previous experience with commercial and product support strategy