Customer Service Rep I - Bcn (detroit) C-s-r

AF Group 2

Southfield, MI, United States
On-site
Customer service
Membership issues
Claims processing
The job posting is for a Customer Service Representative I position at AF Group in Southfield, MI, requiring on-site work. The role involves resolving low complexity membership issues across various product lines and requires a high school diploma or GED, along with at least one year of related work experience

Job Summary

  • Resolves low complexity membership issues under various product lines.
  • Provides responses by telephone, email, chat, check-off letters, and/or automated letters.
  • Follows department/corporate reporting requirements and meets production and quality standards.

Matching Summary

Match Score: 75

The job posting is for a Customer Service Representative I position at AF Group in Southfield, MI, requiring on-site work. The role involves resolving low complexity membership issues across various product lines and requires a high school diploma or GED, along with at least one year of related work experience.

Skills & Requirements

Must-have

  • Customer service
  • Membership issues
  • Claims processing
  • Communication skills
  • Problem solving

Key Requirements

  • High school graduate or GED equivalent
  • 1 year of related work experience
  • Demonstrated knowledge of membership policies
  • Demonstrated ability to analyze data
  • Command of oral and written communication

Work Rights

Not specified

Tailored Resume

Cover Letter