Xfinity Retail Service Associate - Peachtree Corners

Comcast

Peachtree Corners, Georgia, US
Base: $15.63; bonus/equity: most non-sales positio...
Mobile device activation and setup
Customer education on technology
Troubleshooting complex device issues
This role supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities

Job Summary

  • This role supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • Employees are responsible for activating new devices, guiding customers through tablet setups, and troubleshooting complex service issues.
  • Comcast offers best-in-class benefits including personalized options to support physical, financial, and emotional needs alongside base pay and potential bonuses.

Matching Summary

This role supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.

Salary

Base: $15.63; Bonus/Equity: Most non-sales positions eligible for Bonus; Benefits: Best-in-class array of options provided

Skills & Requirements

Must-have

  • Mobile device activation and setup
  • Customer education on technology
  • Troubleshooting complex device issues
  • Maintaining clean store environment
  • Processing returns and exchanges

Nice-to-have

  • Strong enthusiasm for technology
  • Team collaboration skills
  • Upselling accessories and add-ons
  • Digital tool advocacy
  • Commitment to inclusion culture

Key Requirements

  • High School Diploma or GED required
  • 0-2 years of relevant work experience

Work Rights

Not specified

Tailored Resume

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