AI Optimization Specialist is a critical, cross-functional role focused on improving the performance of AI Voice and Chat solutions through data analysis, conversational design, and optimization
Job Summary
AI Optimization Specialist is a critical, cross-functional role focused on improving the performance of AI Voice and Chat solutions through data analysis, conversational design, and optimization.
You'll work with 18–20 customers post-implementation and collaborate closely with product, implementation, and AI teams.
Eltropy enables financial institutions to digitally engage in a secure and compliant way using our world-class digital communications platform.
Matching Summary
AI Optimization Specialist is a critical, cross-functional role focused on improving the performance of AI Voice and Chat solutions through data analysis, conversational design, and optimization.
Skills & Requirements
Must-have
conversational AI (voice/chat)
data analysis
conversational design
AI Voice and Chat solutions
Nice-to-have
prompt engineering
Python
basic automation
financial institutions
contact centres
Key Requirements
1–2 years’ experience with conversational AI
Strong analytical and communication skills
Familiarity with prompt engineering, Python, and basic automation