Manager, It Operations

First American (FCT)

Oakville, Ontario, Canada
Base: $129,600 to $158,500 cad; bonus/equity: not ...
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Application & platform services
System and user problem resolution
Hardware and software problem resolution
** First American (FCT) is seeking a Manager of IT Operations to oversee application and platform services while leading a team in Oakville and London, Ontario. The ideal candidate will have substantial managerial experience in IT infrastructure, a strong understanding of ITIL/ITSM practices, and excellent communication skills. **

Job Summary

  • As a Manager, IT Operations is accountable for monitoring, diagnosing, developing, maintaining, supporting, and optimizing key functional areas, particularly application & platform services.
  • Inspire, motivate and empower people to deliver departmental goals, while also delivering value back to employees.
  • The company offers comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials.

Matching Summary

Match Score: 75

** First American (FCT) is seeking a Manager of IT Operations to oversee application and platform services while leading a team in Oakville and London, Ontario. The ideal candidate will have substantial managerial experience in IT infrastructure, a strong understanding of ITIL/ITSM practices, and excellent communication skills. **

Salary

Base: $129,600 to $158,500 CAD; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Application & platform services
  • System and user problem resolution
  • Hardware and software problem resolution
  • IT infrastructure systems and integrations
  • Develop and own key relationships

Nice-to-have

  • Team-oriented environment
  • Diverse and inclusive environment
  • Inspire, motivate and empower people
  • Coaching, mentoring and managing performance

Key Requirements

  • Minimum 5 years managerial experience in IT infrastructure
  • Minimum 10 years technical/hands-on experience
  • Solid knowledge of ITIL/ITSM best practices
  • University degree in Computer Science or Engineering or equivalent experience

Work Rights

Not specified

Tailored Resume

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