Director, Product Management – Engagement, Deepening & Retention - Everyday Banking

USAA

San Antonio, Texas, USA
Base: $143,320 - $273,930; bonus/equity: not speci...
Fully remote
Member engagement
Product lifecycle management
Data analysis and interpretation
Manages a team of individual contributors responsible for developing and advancing product strategies that drive member engagement, relationship deepening, and sustainable growth across the product lifecycle

Job Summary

  • Manages a team of individual contributors responsible for developing and advancing product strategies that drive member engagement, relationship deepening, and sustainable growth across the product lifecycle.
  • The Director, Product Management – Engagement, Deepening & Retention plays a key role in advancing Everyday Banking growth by deepening member relationships, increasing engagement across products, and improving long-term retention across deposit and credit card portfolios.
  • At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.

Matching Summary

Manages a team of individual contributors responsible for developing and advancing product strategies that drive member engagement, relationship deepening, and sustainable growth across the product lifecycle.

Salary

Base: $143,320 - $273,930; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

Skills & Requirements

Must-have

  • member engagement
  • product lifecycle management
  • data analysis and interpretation
  • cross-functional team leadership
  • Agile principles
  • customer journey enhancement

Nice-to-have

  • financial security mission
  • military community focus
  • honesty, integrity, loyalty, service values
  • consulting organization background
  • US military experience

Key Requirements

  • Bachelor's Degree or 4+ years of related experience
  • 8+ years of relevant industry experience
  • 4+ years of product management experience
  • 3+ years of direct team lead or management experience
  • 3+ years of data visualization experience
  • Knowledge of relevant laws and regulations
  • Experience owning, forecasting, and managing a product P&L

Work Rights

Not specified

Tailored Resume

Cover Letter