Data Center Operator Sr. Technician

JLL

Spartanburg, SC, United States
Advanced break/fix support
Diagnose and repair critical systems
Server, storage, and compute blade repair
The Data Center Break/Fix Technician III is a senior technical role responsible for leading advanced break/fix support and driving operational excellence in a high-availability data center environment

Job Summary

  • The Data Center Break/Fix Technician III is a senior technical role responsible for leading advanced break/fix support and driving operational excellence in a high-availability data center environment.
  • Your day-to-day tasks will include diagnosing and repairing failed servers, storage nodes, and compute blades while adhering to strict SOPs and SLAs in mission-critical environments.
  • JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health, including a 401(k) plan with matching company contributions.

Matching Summary

The Data Center Break/Fix Technician III is a senior technical role responsible for leading advanced break/fix support and driving operational excellence in a high-availability data center environment.

Skills & Requirements

Must-have

  • Advanced break/fix support
  • Diagnose and repair critical systems
  • Server, storage, and compute blade repair
  • Component-level repairs
  • Utilize diagnostic tools
  • Data center operations and SLAs

Nice-to-have

  • Mentorship and technical guidance
  • Process improvement contribution
  • Cross-functional collaboration
  • ITIL framework knowledge
  • 24/7 operational environments

Key Requirements

  • 4+ years data center hardware repair experience
  • High school diploma or equivalent
  • Server hardware troubleshooting expertise
  • Component-level repair experience
  • Proficiency with diagnostic tools
  • Experience writing SOPs and MOPs

Work Rights

Authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter