Alt 2026 - Gestion Des Kpi De Support Technique Et Optimisation Des Processus De Maintenance (h/f)

Airbus Defence and Space

Elancourt, France
**
Improve qlik tool functional specifications
Coordinate kpi reporting for executive presentations
Improve jira tool functional specifications
** Airbus Defence and Space is offering an apprenticeship position focused on managing technical support KPIs and optimizing maintenance processes in Elancourt, France. This two-year program aims to combine theoretical learning with practical experience, targeting candidates with a strong interest in IT environments and relevant knowledge of tools like Qlik and JIRA. **

Job Summary

  • This apprenticeship will involve improving maintenance team performance tracking tools and coordinating the delivery of maintenance releases.
  • You will join a team of 25 people within the 'L3 Customer Support' department.
  • Airbus will train and support you throughout your apprenticeship, offering opportunities for professional growth and development.

Matching Summary

Match Score: 75

** Airbus Defence and Space is offering an apprenticeship position focused on managing technical support KPIs and optimizing maintenance processes in Elancourt, France. This two-year program aims to combine theoretical learning with practical experience, targeting candidates with a strong interest in IT environments and relevant knowledge of tools like Qlik and JIRA. **

Skills & Requirements

Must-have

  • Improve Qlik tool functional specifications
  • Coordinate KPI reporting for executive presentations
  • Improve JIRA tool functional specifications
  • Coordinate Agnet maintenance release deliveries

Nice-to-have

  • Interest in IT environments
  • Ability to synthesize information for management

Key Requirements

  • BAC +3 level in IT and telecommunications
  • Knowledge of ITIL and Agile methodologies
  • Knowledge of BMC Remedy, Qlik, JIRA, and Confluence
  • Advanced English language skills
  • Advanced French language skills
  • Eligible for security clearance

Work Rights

Eligible for security clearance

Tailored Resume

Cover Letter