Senior Associate Servicenow - Cloud & Infrastructure Operations

PwC UK

Multiple Locations
Servicenow implementations
Itil 4 framework
Cloud platforms aws azure gcp
At PwC, you will gain extensive experience in ServiceNow applications and assist clients in optimising operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software

Job Summary

  • At PwC, you will gain extensive experience in ServiceNow applications and assist clients in optimising operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software.
  • Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others.
  • Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths.

Matching Summary

At PwC, you will gain extensive experience in ServiceNow applications and assist clients in optimising operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software.

Skills & Requirements

Must-have

  • ServiceNow implementations
  • ITIL 4 framework
  • Cloud platforms AWS Azure GCP
  • DevSecOps transformation experience
  • Cloud discovery tagging integration
  • AIOps observability APM tools
  • Information Security and Data Protection

Nice-to-have

  • Respond effectively to diverse perspectives
  • Generate new ideas and solve problems
  • Develop deeper business context understanding
  • Use reflection for self-awareness
  • Interpret data for insights

Key Requirements

  • ServiceNow, BMC Helix, or Jira Service Management implementations
  • IT Asset Management / IT Cloud Financial Management
  • Discovery tools integrated with ServiceNow
  • Re-engineering IT processes and governance frameworks
  • ITIL 4 certification
  • COBIT certification
  • ISO 27001 certification
  • ServiceNow certifications
  • BMC Helix certifications
  • Flexera certifications
  • Jira Service Management (JSM) certification
  • Cloud provider certifications
  • FinOps Certified Practitioner

Work Rights

Not specified

Tailored Resume

Cover Letter