This role is responsible for supervising the operations of the Housekeeping department, ensuring service standards are met in line with the strategic plan and hotel standards
Job Summary
This role is responsible for supervising the operations of the Housekeeping department, ensuring service standards are met in line with the strategic plan and hotel standards.
The position guarantees guests an impeccable experience in terms of cleanliness and quality, ensuring team services are delivered efficiently and on time.
Fairmont Hotels offers exceptional career opportunities and the best training, career advancement, recognition, and rewards in the industry.
Matching Summary
This role is responsible for supervising the operations of the Housekeeping department, ensuring service standards are met in line with the strategic plan and hotel standards.
Skills & Requirements
Must-have
Ensure cleanliness of rooms and public areas
Replenish guest supplies
Respond to guest requests promptly
Maintain equipment in good condition
Conduct daily team briefings
Report unusual behavior to management
Nice-to-have
Friendly and respectful attitude
Ability to follow instructions
Work effectively under pressure
Exceptional attention to detail
Key Requirements
Minimum of a Baccalaureate degree
At least 2 years of housekeeping experience in luxury hotels