Kundenberater (d/m/w), Regionales Beratungscenter Hamburg

Postbank Filialvertrieb AG

Hamburg, Germany
Good salary; christmas + holiday pyy; performance-...
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Completed commercial vocational training
Product knowledge of financial services
Eu intermediary certification (eu-vrr)
** Postbank Filialvertrieb AG is seeking a Kundenberater (Customer Consultant) for its Regional Consulting Center in Hamburg. The ideal candidate will have a background in banking, strong communication skills, and the ability to provide customer service through digital means, with a focus on financial products. **

Job Summary

  • The role involves advising private customers on accounts, services, and digitalization topics through telephone, video, chat, and co-browsing.
  • Employees are expected to identify and exploit cross-selling potentials while maintaining high service quality under regulatory guidelines.
  • The position offers a secure, permanent contract with a 38.5-hour work week, performance-based compensation, and comprehensive health benefits.

Matching Summary

Match Score: 75

** Postbank Filialvertrieb AG is seeking a Kundenberater (Customer Consultant) for its Regional Consulting Center in Hamburg. The ideal candidate will have a background in banking, strong communication skills, and the ability to provide customer service through digital means, with a focus on financial products. **

Salary

Good salary; Christmas and holiday pay; Performance-based compensation

Skills & Requirements

Must-have

  • Completed commercial vocational training
  • Product knowledge of financial services
  • EU intermediary certification (EU-VRR)
  • Digital media communication skills
  • Cross-selling capabilities

Nice-to-have

  • Team-oriented personality
  • High learning motivation
  • Analytical thinking abilities
  • Strong customer orientation
  • Experience in banking sales

Key Requirements

  • Commercial vocational training (preferably Bank Clerk)
  • EU Intermediary Certification (EU-VRR)
  • Proficiency in PC and software applications

Work Rights

Not specified

Tailored Resume

Cover Letter