Patient Representative (northwest, Ar)

University of Arkansas for Medical Sciences

Fayetteville, AR, US
Commensurate with education + experience; not spec...
High school diploma or ged required
Four years customer service experience
Financial counseling and revenue cycle knowledge
The Patient Representative plays a vital role in patient scheduling, financial counseling, and revenue cycle management at UAMS Ortho Clinic

Job Summary

  • The Patient Representative plays a vital role in patient scheduling, financial counseling, and revenue cycle management at UAMS Ortho Clinic.
  • Key responsibilities include advising patients on financial obligations, managing high-risk pre-certifications, and developing strategies to prevent claim denials.
  • UAMS offers comprehensive benefits including medical, dental, vision plans, retirement matching up to 10%, and education discounts for staff.

Matching Summary

The Patient Representative plays a vital role in patient scheduling, financial counseling, and revenue cycle management at UAMS Ortho Clinic.

Salary

Commensurate with education and experience; Not specified; Benefits eligible including health, retirement, and education discounts

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Four years customer service experience
  • Financial counseling and revenue cycle knowledge
  • Pre-certification management skills
  • Insurance billing and reporting proficiency

Nice-to-have

  • Bachelor's degree in Business or Healthcare
  • Associates degree with two years experience
  • Detail-oriented patient-focused approach
  • Collaborative teamwork environment
  • Excellent telephone etiquette skills

Key Requirements

  • High School Diploma/GED plus four years of relevant experience
  • Proof of legal authority to work in the United States
  • Experience in billing, insurance, or scheduling preferred
  • Criminal background check required prior to employment

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter