Thales Group is seeking a Technical Support Engineer specializing in Telecom and RF at its Vélizy-Villacoublay location. The role involves providing technical support, improving service efficiency, and ensuring customer satisfaction, requiring expertise in telecommunications and embedded software
Job Summary
You will act as an expert focused on rapidly resolving technical issues to ensure optimal client satisfaction within the Customer Success team.
The role involves structuring internal product qualification processes, beta-tests, and serving as a bridge between R&D teams and operational field staff.
Candidates must possess strong skills in electronics, embedded software, and mobile telecommunications to support sovereign security solutions.
Matching Summary
Match Score: 85
Thales Group is seeking a Technical Support Engineer specializing in Telecom and RF at its Vélizy-Villacoublay location. The role involves providing technical support, improving service efficiency, and ensuring customer satisfaction, requiring expertise in telecommunications and embedded software.
Salary
Attractive compensation package; Continuous training opportunities provided
Skills & Requirements
Must-have
Expertise in electronic and embedded software
Knowledge of 2G, 3G, 4G, 5G, and WiFi protocols
Proficiency in Linux and Windows environments
Scripting skills in Python, Bash, or Ansible
Nice-to-have
Experience with spectrum analyzers or network analyzers
Background in mobile telephony radio frequencies
Fluency in English at C1/C2 level
Key Requirements
Engineering degree in Computer Science, Networks, or Telecommunications
Prior experience in electronics, RF, and mobile networks
National defense security clearance eligibility required
Work Rights
Must be eligible for national defense security clearance