Patient Services Clerk

Svhs Org Au

Fitzroy, Victoria, Australia
Base: hs1 - hs17 ($58,442 - $64,610 py pro rata); ...
Administrative and reception support
Customer service to patients and staff
Referral management for specialist clinics
The Patient Services Clerk provides administrative and reception support to Specialist Clinics at St Vincent’s Hospital Melbourne, ensuring courteous and prompt service to patients and stakeholders

Job Summary

  • The Patient Services Clerk provides administrative and reception support to Specialist Clinics at St Vincent’s Hospital Melbourne, ensuring courteous and prompt service to patients and stakeholders.
  • The role offers a permanent, part-time position in a friendly and supportive team environment located in Fitzroy, with a focus on wellbeing initiatives and professional development.
  • St Vincent’s Hospital Melbourne is a leading teaching, research and tertiary health service driven by values of Compassion, Justice, Integrity and Excellence.

Matching Summary

The Patient Services Clerk provides administrative and reception support to Specialist Clinics at St Vincent’s Hospital Melbourne, ensuring courteous and prompt service to patients and stakeholders.

Salary

Base: HS1 - HS17 ($58,442 - $64,610 per annum pro rata); Bonus/Equity: Not specified; Benefits: Salary packaging, fitness facilities access, employee counselling, discounts and promotions

Skills & Requirements

Must-have

  • Administrative and reception support
  • Customer service to patients and staff
  • Referral management for Specialist Clinics
  • Medicare billing processing
  • Telephone enquiry handling
  • Multidisciplinary team collaboration

Nice-to-have

  • Commitment to patient centred care
  • Problem solving independently
  • Strong professional working relationships
  • Culture of continuous improvement
  • Opportunities for professional development

Key Requirements

  • Minimum year 12 VCE/HSC or equivalent
  • Awareness of Department of Health Specialist Clinics Access Policy
  • Valid Nationally Coordinated Criminal History Check or willingness to obtain

Work Rights

Not specified

Tailored Resume

Cover Letter