Application And Production Support Lead, Assistant Vice President

Work From Home With CiCi

New York, New York, United States
Base: $109,120.00 - $163,680.00; bonus/equity: dis...
Application support
Production support
Technical support documentation
The Application and Production Support Lead, Assistant Vice President is responsible for providing technical and business support for users of Citi Applications, driving stability, efficiency, and effectiveness improvements

Job Summary

  • The Application and Production Support Lead, Assistant Vice President is responsible for providing technical and business support for users of Citi Applications, driving stability, efficiency, and effectiveness improvements.
  • Responsibilities include maintaining application systems, managing operating environments, performing risk reconciliations, developing support documentation, and assessing risk/impact of production issues.
  • The role requires strong analytical, communication, and diplomacy skills, with opportunities for leadership, coaching, and influencing decisions impacting project size and geography.

Matching Summary

The Application and Production Support Lead, Assistant Vice President is responsible for providing technical and business support for users of Citi Applications, driving stability, efficiency, and effectiveness improvements.

Salary

Base: $109,120.00 - $163,680.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards; Benefits: Medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off

Skills & Requirements

Must-have

  • Application Support
  • Production Support
  • Technical Support Documentation
  • Risk Assessment
  • Application Releases
  • Vendor Management

Nice-to-have

  • Coaching and Training
  • Diplomacy Skills
  • Subject Matter Expertise
  • Process Improvement

Key Requirements

  • 5-8 years experience in Application Support
  • Experience installing, configuring, or supporting business applications
  • Experience with programming languages
  • Bachelor's/University degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter