Customer Experience Executive

ENIGMA (GWC) PTE. LTD.

Singapore, Singapore
Not specified; benefits: medical + insurance cover...
Not specified (likely in-person or hybrid based on industry norms).
2-3 years customer service experience
Available for retail hours and weekends
Strong written and spoken english proficiency
ENIGMA (GWC) PTE. LTD. is seeking a Customer Experience Executive to deliver exceptional customer service in a dynamic environment within their music school, Aureus Academy. The ideal candidate should possess strong customer service experience, adaptability, and a passion for fostering positive customer interactions while contributing to the center's growth

Job Summary

  • The role focuses on delivering exceptional customer service in a fast-paced environment to minimize student turnover.
  • Employees must ensure smooth opening, operating, and closing procedures while maintaining high-calibre responses within SLAs.
  • The company offers competitive perks including medical coverage, 14 days of annual leave, and complimentary music lessons.

Matching Summary

Match Score: 85

ENIGMA (GWC) PTE. LTD. is seeking a Customer Experience Executive to deliver exceptional customer service in a dynamic environment within their music school, Aureus Academy. The ideal candidate should possess strong customer service experience, adaptability, and a passion for fostering positive customer interactions while contributing to the center's growth.

Salary

Not specified; Benefits: Medical and Insurance Coverage; Perks: 14 days Annual Leaves, Sick Leaves, Complimentary Music Lessons

Skills & Requirements

Must-have

  • 2-3 years customer service experience
  • Available for retail hours and weekends
  • Strong written and spoken English proficiency

Nice-to-have

  • Bilingual or trilingual language skills
  • Passion for music and arts education
  • Goal-driven with strong prioritization skills

Key Requirements

  • At least 2-3 years' experience in customer service
  • Availability to work retail hours and weekends
  • Strong proficiency in written and spoken English

Work Rights

Not specified

Tailored Resume

Cover Letter