Manulife Financial Inc is seeking an Operations Excellence Consultant to support their Finance, Actuarial, and GWAM Tower in executing transformation and operational excellence initiatives. The role focuses on performance improvement projects that involve process automation, stakeholder management, and the application of operational excellence frameworks
Job Summary
Support MBPS Transformation and Operational Excellence strategic initiatives by delivering process and performance improvement projects.
Execute operational excellence projects involving performance improvement and process automation, including AI-based technology solutions.
Engage in discovery sessions, gather data, and apply process excellence frameworks like Lean and Six Sigma.
Matching Summary
Match Score: 85
Manulife Financial Inc is seeking an Operations Excellence Consultant to support their Finance, Actuarial, and GWAM Tower in executing transformation and operational excellence initiatives. The role focuses on performance improvement projects that involve process automation, stakeholder management, and the application of operational excellence frameworks.
Skills & Requirements
Must-have
Process and performance improvement projects
Lean, Six Sigma DMAIC, PDCA, Design Thinking
BPMN standards for process documentation
AI-based technology solutions implementation
Data-driven analysis and recommendations
Stakeholder management and status reporting
Nice-to-have
Continuous improvement culture
Critical thinking
GBS Operational Excellence Community of Practice
Key Requirements
3 years Project Management, Business Analysis, Transformation or Change Management experience
Trained or Certified Lean Frameworks and/or Six Sigma Greenbelt
At least 5 yrs combined experience in Finance Operations roles
Excellent English language written and verbal communication skills