Billing Support Specialist

Grow Therapy

Remote
Base: $24.04 usd ph; bonus/equity: not specified; ...
Remote
Insurance across multiple payers
Medical terminology and coding
Claim denial investigation
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care

Job Summary

  • Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care.
  • You will be responsible for all aspects of billing related to claim denials and resolutions, and work closely with Customer Support teams.
  • Full-time benefits include comprehensive health coverage, parental leave, financial wellness programs, and wellness & development stipends.

Matching Summary

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care.

Salary

Base: $24.04 USD per hour; Bonus/Equity: Not specified; Benefits: Comprehensive Health Coverage, Parental Leave, 401(k), Equity Opportunities, Home Office Stipends, Flexible PTO, Wellness Stipends

Skills & Requirements

Must-have

  • Insurance across multiple payers
  • Medical terminology and coding
  • Claim denial investigation
  • Customer support via phone/chat
  • Troubleshoot technical issues

Nice-to-have

  • Passionate about mental healthcare
  • Self-motivated and adaptable
  • Problem-solving and curious
  • Kindness and empathy
  • Bilingual (Spanish preferably)

Key Requirements

  • One year of experience with insurance
  • Strong knowledge of ICD-10/CPT codes
  • Experience with Claim MD or Availty
  • Experience with various payer portals
  • Comfortable meeting quantitative metrics

Work Rights

Not specified

Tailored Resume

Cover Letter