Sig - Case Manager

Eml

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
This role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey with confidence

Job Summary

  • This role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey with confidence.
  • The company fosters a learning culture that invests in employee development and offers up to 16 weeks of paid parental leave.
  • Employees can work from home up to 3 days per week after month three, subject to performance and approval.

Matching Summary

This role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey with confidence.

Salary

Not specified; Generous discounts from over 350 retailers; Annual company incentive scheme plus salary reviews

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health or rehabilitation background
  • Empathetic and supportive approach
  • Strategic thinking in recovery planning

Key Requirements

  • Experience in allied health, rehabilitation, or disability support (advantageous)
  • Strong communication and active listening skills
  • Ability to build rapport with workers, employers, and providers

Work Rights

Not specified

Tailored Resume

Cover Letter