Patient Service Representative

Overlake Hospital Medical Center

Kirkland, WA, US
Base: $22.22 - $33.33 hourly; bonus/equity: not sp...
High school diploma or ged required
Strong communication skills in stressful situations
Proficient computer keyboard skills
This full-time role involves providing customer and front office services to patients while coordinating communications among staff, patients, and providers

Job Summary

  • This full-time role involves providing customer and front office services to patients while coordinating communications among staff, patients, and providers.
  • The position requires collecting records and ensuring their distribution to appropriate staff via the electronic medical record system (Epic).
  • Overlake Hospital offers benefits including medical insurance premiums as low as $0 per month and tuition reimbursement up to $10,000 per year.

Matching Summary

This full-time role involves providing customer and front office services to patients while coordinating communications among staff, patients, and providers.

Salary

Base: $22.22 - $33.33 hourly; Bonus/Equity: Not specified; Benefits: Medical insurance premiums as low as $0/month, 5-7% retirement match, $10k tuition reimbursement

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Strong communication skills in stressful situations
  • Proficient computer keyboard skills

Nice-to-have

  • Minimum 1 year administrative experience in medical facility
  • Previous physician office or hospital frontline contact experience
  • Demonstrated ability to provide exceptional customer service

Key Requirements

  • High school diploma or GED
  • Minimum 1 year of administrative experience preferred
  • Prior healthcare customer contact experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter