Technical Support Technician - International (europe))

MicroAire Surgical Instruments LLC

Germany
**
On-site installation and setup
Troubleshooting surgical equipment
Customer training on equipment
** MicroAire Surgical Instruments LLC is seeking a Technical Support Technician for its European operations, primarily based in Germany or the Netherlands. This role involves providing on-site and remote technical support for surgical equipment, focusing on customer training, issue resolution, and cross-functional collaboration. **

Job Summary

  • Serve as the primary technical liaison for European customers, providing on-site installation, setup, troubleshooting, and ongoing technical support for MicroAire surgical equipment.
  • This role combines hands-on field support, remote assistance, and customer training, while partnering closely with International Sales, Quality, Operations, and Engineering to deliver consistent, compliant, and high-quality customer experiences.
  • The Technical Support Specialist – International is responsible for performing on-site installation, configuration, and validation of MicroAire surgical equipment at customer locations across Europe.

Matching Summary

Match Score: 75

** MicroAire Surgical Instruments LLC is seeking a Technical Support Technician for its European operations, primarily based in Germany or the Netherlands. This role involves providing on-site and remote technical support for surgical equipment, focusing on customer training, issue resolution, and cross-functional collaboration. **

Skills & Requirements

Must-have

  • On-site installation and setup
  • Troubleshooting surgical equipment
  • Customer training on equipment
  • Remote technical assistance
  • Documentation of service activities

Nice-to-have

  • Cross-cultural communication
  • Continuous learning and improvement
  • Partnership with sales and engineering

Key Requirements

  • Bachelor's degree in Biomedical Engineering, Mechanical Engineering, Electrical Engineering, Nursing or related technical disciplines
  • Experience supporting medical devices or surgical equipment
  • Experience working with hospitals or healthcare professionals

Work Rights

Not specified

Tailored Resume

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