Personal Banking Associate - (future Opportunities) - Full Time - Laval Ville St-laurent

TD

Laval, Quebec, Canada
Base: 47,500$ - 61,000$ cad; bonus/equity: not spe...
Hybrid
Customer onboarding and digital enablement
Everyday banking product knowledge
Cash and non-cash transaction support
Create a consistent and exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience

Job Summary

  • Create a consistent and exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience.
  • TD is committed to providing fair and equitable compensation opportunities and growth opportunities through regular development conversations, training programs, and mentoring.
  • The role supports a positive work environment promoting service, quality, innovation, teamwork, and inclusivity while acting as a brand ambassador for the bank.

Matching Summary

Create a consistent and exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience.

Salary

Base: 47500$ - 61000$ CAD; Bonus/Equity: Not specified; Benefits: Competitive benefits including health, dental, vision, mental health coverage, savings and retirement programs, paid time off, banking discounts

Skills & Requirements

Must-have

  • Customer onboarding and digital enablement
  • Everyday banking product knowledge
  • Cash and non-cash transaction support
  • Operational and regulatory compliance
  • Customer problem resolution
  • Branch customer experience improvement

Nice-to-have

  • Team collaboration and communication
  • Inclusivity and diversity support
  • Career development and mentoring
  • Process improvement participation
  • Brand ambassador for the bank

Key Requirements

  • High School diploma or equivalent
  • 1+ years relevant experience
  • Investment Funds Canada (IFC) certification within 6 months post-appointment
  • Post-secondary or undergraduate degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter