Resident Services Coordinator - Farrer Brown Court

Anglicare

Castle Hill, AU
Part-time (6 hours a day)
Resident-first mindset
Exceptional communication skills
Strong organisational skills
Anglicare is seeking a Resident Services Coordinator for its Farrer Brown Court location in Castle Hill, AU. This part-time role focuses on enhancing resident experience through personalized services and effective coordination, requiring strong communication and organizational skills

Job Summary

  • You’ll be the first point of contact for residents, their families, representatives, and supporters, ensuring they feel welcomed, heard, and supported every step of the way.
  • Blending compassion with strong organisational skills, you’ll act as the subject matter expert for Everyday Plus services and systems, support staff and residents with confidence, and help resolve enquiries or escalated concerns with professionalism and empathy.
  • You’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future.

Matching Summary

Match Score: 85

Anglicare is seeking a Resident Services Coordinator for its Farrer Brown Court location in Castle Hill, AU. This part-time role focuses on enhancing resident experience through personalized services and effective coordination, requiring strong communication and organizational skills.

Skills & Requirements

Must-have

  • resident-first mindset
  • exceptional communication skills
  • strong organisational skills
  • proactive problem-solver
  • Subject Matter Expert for IT systems

Nice-to-have

  • compassion and empathy
  • relationship building
  • positive experiences
  • collaborative approach
  • innovation and continuous improvement

Key Requirements

  • Proven experience in customer service, hospitality, or residential aged care
  • Understanding of compliance, privacy, and aged care standards
  • Successful completion of background checks
  • NDIS Worker Screening Check Clearance

Work Rights

Not specified

Tailored Resume

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