Front Office All Rounder

Sofitel Sydney Wentworth

Sydney, Australia
On-site
Customer service excellence
Guest account maintenance
Professional telephone manner
This role will include exposure to all areas of the Front Office function

Job Summary

  • This role will include exposure to all areas of the Front Office function.
  • Deliver service excellence, from check in to check out and everywhere in between.
  • The opportunity to Work Your Way across the much-loved Accor Brands and be part of its flagship property in Australia.

Matching Summary

This role will include exposure to all areas of the Front Office function.

Skills & Requirements

Must-have

  • customer service excellence
  • guest account maintenance
  • professional telephone manner
  • cashier float reconciliation
  • Accor Live Limitless program
  • Opera Cloud knowledge

Nice-to-have

  • innovating and challenging status-quo
  • passionate knowledgeable friendly service
  • pride in personal presentation
  • genuine customer service focus

Key Requirements

  • Previous customer service experience
  • Excellent communication skills
  • Ability to work under pressure
  • Valid Australian working rights
  • Available to work rotating roster

Work Rights

Valid Australian working rights

Tailored Resume

Cover Letter