Digital Operations & Omnichannel Lead

Ferring Canada

Canada
Base: $150,000 – $170,000 cad annually; bonus/equi...
Omnichannel customer strategies
Digital initiatives alignment
Integrated customer journeys
Shape and execute omnichannel strategies, strengthen digital operations, and enable data-driven engagement models that align global frameworks with local commercial priorities

Job Summary

  • Shape and execute omnichannel strategies, strengthen digital operations, and enable data-driven engagement models that align global frameworks with local commercial priorities.
  • Oversee content hub operations, vendor management, and brand consistency across digital assets, and lead analytics initiatives to generate actionable insights and optimize engagement performance.
  • This role offers a salary range of $150,000 – $170,000 CAD annually, complemented by a comprehensive benefits package and an inclusive support package for family building.

Matching Summary

Shape and execute omnichannel strategies, strengthen digital operations, and enable data-driven engagement models that align global frameworks with local commercial priorities.

Salary

Base: $150,000 – $170,000 CAD annually; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Omnichannel customer strategies
  • Digital initiatives alignment
  • Integrated customer journeys
  • Digital tools adoption
  • Content hub operations
  • Analytics for engagement optimization
  • CRM optimization and user support

Nice-to-have

  • Entrepreneurial and innovative culture
  • Collaborate and respect diverse contributions
  • Scientific advances focus
  • Empowering, innovative, challenging careers
  • Advocate for everyone's right to build a family

Key Requirements

  • Master’s degree or MBA preferred
  • 7+ years of experience
  • Digital strategy/omnichannel leadership
  • Pharmaceutical industry experience
  • Cross-functional team leadership
  • CRM/OCE platforms expertise
  • Salesforce Marketing Cloud (SFMC) expertise
  • Digital content platforms expertise
  • Bilingual proficiency in English and French preferred

Work Rights

Not specified

Tailored Resume

Cover Letter