Field Services Technician 4

Ironbowtechnologies

Bristol, Virginia, United States
Base: $28-33ph; bonus/equity: not specified; benef...
On-site
8+ years it support experience
Break/fix software and hardware support
System updates and asset management
Iron Bow Technologies is seeking an experienced Field Services Technician to provide comprehensive IT support to end users in Bristol, Virginia. The ideal candidate should have over eight years of IT support experience, strong troubleshooting skills, and a commitment to excellent customer service

Job Summary

  • The selected candidate will be responsible for end user technical support (tier 4) for the Virginia Information Technology Agency by providing comprehensive IT support to end users at customer sites throughout Bristol, VA.
  • Iron Bow Technologies is a next generation solutions provider delivering mission success across government, healthcare, and commercial industries with a focus on trust and transformation.
  • The salary range for this position is $28-33/hr, reflecting anticipated base pay determined by factors including experience, skills, education, and location.

Matching Summary

Match Score: 85

Iron Bow Technologies is seeking an experienced Field Services Technician to provide comprehensive IT support to end users in Bristol, Virginia. The ideal candidate should have over eight years of IT support experience, strong troubleshooting skills, and a commitment to excellent customer service.

Salary

Base: $28-33/hr; Bonus/Equity: Not specified; Benefits: Overview available on careers page

Skills & Requirements

Must-have

  • 8+ years IT support experience
  • Break/fix software and hardware support
  • System updates and asset management
  • Smart-hands network and server support
  • Remote administration tools proficiency

Nice-to-have

  • Superb customer service skills
  • Adaptable to dynamic work schedules
  • Knowledge Based article creation
  • Creative problem solving in fast paced environment

Key Requirements

  • High School Diploma or equivalent
  • Valid Virginia Driver's License
  • Pass background check
  • Active CompTIA A+ certification preferred

Work Rights

Must have valid Virginia Driver's License

Tailored Resume

Cover Letter