Hd Power Outage Management - Customer Portfolio Manager - Cpm Cs

GE Gas Power

Corpus Christi, Texas, United States
Base: $119,600 - $199,400 usd annual; bonus/equity...
Fully remote
Customer portfolio management
Outage management
Profitability and customer satisfaction
As the Customer Portfolio Manager, you will serve as a liaison between internal/external organizations and your assigned customer(s), own the customer relationship, customer communication and contribute to the overall business strategy inclusive of the P&L’s and Growth Opportunity for this Portfolio located in Corpus Christi

Job Summary

  • As the Customer Portfolio Manager, you will serve as a liaison between internal/external organizations and your assigned customer(s), own the customer relationship, customer communication and contribute to the overall business strategy inclusive of the P&L’s and Growth Opportunity for this Portfolio located in Corpus Christi.
  • Be responsible for developing outage scope/communicating scope to the field services team.
  • Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.

Matching Summary

As the Customer Portfolio Manager, you will serve as a liaison between internal/external organizations and your assigned customer(s), own the customer relationship, customer communication and contribute to the overall business strategy inclusive of the P&L’s and Growth Opportunity for this Portfolio located in Corpus Christi.

Salary

Base: $119,600 - $199,400 USD Annual; Bonus/Equity: 15% annual performance bonus; Benefits: Medical, dental, vision, prescription drug coverage, Health Coach, EAP, Retirement Savings Plan, tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, paid time-off

Skills & Requirements

Must-have

  • customer portfolio management
  • outage management
  • profitability and customer satisfaction
  • service agreement fulfillment
  • parts planning and invoicing
  • contract leadership and fulfillment

Nice-to-have

  • leading by example
  • proactive service environment
  • Lean Standard Work/Process Improvement
  • vision for continuous improvement

Key Requirements

  • Bachelor’s Degree or 7 years of experience
  • 7+ years of Outage Management
  • Technical Field knowledge of Heavy Duty Gas Turbine/and or Steam Power Equipment
  • Legally authorized to work in the United States

Work Rights

Legally authorized to work in the United States

Tailored Resume

Cover Letter