The AIA Group is seeking a Healthcare Client Service Advisor for a 12-month contract to manage customer inquiries and complaints within the insurance operation process. The ideal candidate will possess strong communication skills and a background in customer service, ideally with knowledge of insurance and medical processes
Job Summary
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
The role involves handling enquiries and complaints regarding medical insurance policy operations and supporting the Client Service Team to ensure smooth daily operations.
The position offers opportunities to motivate, coach, and develop staff while driving service improvement initiatives and enhancing customer experience.
Matching Summary
Match Score: 85
The AIA Group is seeking a Healthcare Client Service Advisor for a 12-month contract to manage customer inquiries and complaints within the insurance operation process. The ideal candidate will possess strong communication skills and a background in customer service, ideally with knowledge of insurance and medical processes.