Colonial Animal Hospital- Customer Service Representative

Colonial Animal Hospital

Boynton Beach, Florida, United States
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Warm client greeting and empathetic service
Patient check-in and check-out efficiency
Appointment scheduling and patient triage
** Colonial Animal Hospital is seeking a compassionate and organized Customer Service Representative to provide exceptional service to clients and their pets. The role involves greeting clients, managing communications, and supporting the clinic's operations, all while fostering a welcoming environment. **

Job Summary

  • The role serves as the friendly face and reassuring voice for clients, ensuring they feel heard and supported.
  • Employees are responsible for managing patient flow, scheduling appointments, and handling sensitive situations like euthanasia with professionalism.
  • The position requires maintaining accurate patient records, processing payments, and assisting veterinarians with administrative and care tasks.

Matching Summary

Match Score: 75

** Colonial Animal Hospital is seeking a compassionate and organized Customer Service Representative to provide exceptional service to clients and their pets. The role involves greeting clients, managing communications, and supporting the clinic's operations, all while fostering a welcoming environment. **

Skills & Requirements

Must-have

  • Warm client greeting and empathetic service
  • Patient check-in and check-out efficiency
  • Appointment scheduling and patient triage
  • Sensitive situation handling with tact
  • Accurate data entry and record keeping
  • Cash reconciliation and payment processing

Nice-to-have

  • Genuine love for animals and pet owners
  • Previous veterinary or medical front-desk experience
  • Ability to stay composed in fast-paced environment
  • Strong organizational and multitasking abilities
  • Comfortable using veterinary software systems

Key Requirements

  • High school diploma or equivalent required
  • Basic computer proficiency including practice management software
  • Accurate data entry and basic math skills
  • Experience working with animals preferred

Work Rights

Not specified

Tailored Resume

Cover Letter