Service Desk Team Lead

DXC Technology Australia & New Zealand

Adelaide, Australia
On-site
Service desk team management
L1 support
Troubleshooting issues
DXC Technology is seeking an experienced Service Desk Team Lead to join the amazing Adelaide team for a night shift role

Job Summary

  • DXC Technology is seeking an experienced Service Desk Team Lead to join the amazing Adelaide team for a night shift role.
  • The role involves assisting in the management and operation of the Service Desk team, providing support to L1, and contributing to the implementation of Service Desk strategies and projects.
  • DXC Technology prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

Matching Summary

DXC Technology is seeking an experienced Service Desk Team Lead to join the amazing Adelaide team for a night shift role.

Skills & Requirements

Must-have

  • Service Desk team management
  • L1 support
  • troubleshooting issues
  • process improvements
  • resource allocation
  • effective communication

Nice-to-have

  • embracing change
  • advancing careers
  • amplifying customer success
  • fostering an inclusive environment
  • in-person collaboration

Key Requirements

  • Bachelor's degree or equivalent experience
  • 6+ years relevant work experience
  • 2+ years in a similar role
  • Proven infrastructure technology management experience
  • Technical knowledge and teamwork proficiencies

Work Rights

Not specified

Tailored Resume

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