Case Manager

EML

Sydney, AU
Fully remote
Managing claims on behalf of superannuation fund clients
Distribution of death benefits
Management of disablement claims
The Case Manager is responsible for managing claims on behalf of our superannuation fund clients, including the distribution of death benefits and management of disablement claims such as Total and Permanent Disability (TPD), Income Protection (IP), and Terminal Illness

Job Summary

  • The Case Manager is responsible for managing claims on behalf of our superannuation fund clients, including the distribution of death benefits and management of disablement claims such as Total and Permanent Disability (TPD), Income Protection (IP), and Terminal Illness.
  • This role ensures that members' funds are accessible in cases of disability before retirement and are appropriately distributed to beneficiaries upon death.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance.

Matching Summary

The Case Manager is responsible for managing claims on behalf of our superannuation fund clients, including the distribution of death benefits and management of disablement claims such as Total and Permanent Disability (TPD), Income Protection (IP), and Terminal Illness.

Skills & Requirements

Must-have

  • managing claims on behalf of superannuation fund clients
  • distribution of death benefits
  • management of disablement claims
  • compliance with superannuation legislation
  • member communication strategies

Nice-to-have

  • compassionate and professional support
  • empathetic delivery of adverse outcomes
  • solution focused approach
  • foster a learning culture

Key Requirements

  • Previous experience in superannuation, life insurance, and/or personal injury claims management
  • Strong understanding of claims processes and relevant legislation
  • Excellent communication and interpersonal skills
  • High level of attention to detail and accuracy

Work Rights

Not specified

Tailored Resume

Cover Letter