The Commonwealth Bank of Australia (CBA) is seeking a full-time Customer Banking Specialist for their Kojonup branch. The role focuses on delivering exceptional service to customers, assisting with their banking needs, and fostering a strong community connection
Job Summary
In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
Engage with customers by participating in community events and fundraising activities.
Matching Summary
Match Score: 85
The Commonwealth Bank of Australia (CBA) is seeking a full-time Customer Banking Specialist for their Kojonup branch. The role focuses on delivering exceptional service to customers, assisting with their banking needs, and fostering a strong community connection.
Skills & Requirements
Must-have
Build personal connection with customers
Assist with in-branch technology
Respond to transactional needs
Complete Financial Health Checks
Process loan and credit card applications
Proactively call customers
Adhere to bank processes and procedures
Engage in community events
Nice-to-have
Passion for service excellence
Comfortable working independently
See the big picture for customers
Genuine passion for the customer
Key Requirements
Ability to ask the right questions
Act with integrity
Place the customer at the centre
Demonstrate ability to work in a busy retail environment