Relief Manager- Constitution Gardens

Guest Services, Inc.

Washington, DC, United States
On-site
Exceptional customer service
Staffing and coverage management
Facility safety compliance
The Relief Manager at Guest Services, Inc. is responsible for overseeing operations in the absence of the General Manager, focusing on customer service, team management, and compliance with safety regulations. The ideal candidate will have strong customer service skills, basic computer proficiency, and the ability to maintain efficient unit operations

Job Summary

  • The Relief Manager takes the lead of the operation in absence of the General Manager to cultivate a team environment that provides exceptional customer service while directing the management team and ensuring all staff members perform at a consistently high level.
  • The Relief Manager is responsible for all aspects of unit operations and floor management, including food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives.
  • Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States.

Matching Summary

Match Score: 75

The Relief Manager at Guest Services, Inc. is responsible for overseeing operations in the absence of the General Manager, focusing on customer service, team management, and compliance with safety regulations. The ideal candidate will have strong customer service skills, basic computer proficiency, and the ability to maintain efficient unit operations.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Staffing and coverage management
  • Facility safety compliance
  • Accounting and cash control
  • Employee morale promotion

Nice-to-have

  • Leveraging individual strengths
  • Maximizing customer satisfaction
  • Promoting good employee morale

Key Requirements

  • High School Diploma/G.E.D. equivalent
  • Associate’s degree in business management or related field preferred
  • Computer proficiency (MS Word, Excel, Outlook)
  • Ability to interact and communicate well with the client
  • Ability to problem solve

Work Rights

Not specified

Tailored Resume

Cover Letter