Retail Customer Service Officer

AusPost

Lavington, New South Wales, Australia
Base: $28.58ph increasing to $30.55ph after 3 mont...
On-site
Customer service experience required
Cash handling and transaction accuracy
Ability to lift up to 16kgs regularly
The role involves performing customer sales transactions, managing high-value payments, and conducting identity services including passport interviews

Job Summary

  • The role involves performing customer sales transactions, managing high-value payments, and conducting identity services including passport interviews.
  • Employees receive 12 weeks of paid training and are supported by a welcoming team focused on career development opportunities.
  • Australia Post is committed to an inclusive workplace culture that values diversity and provides benefits like Post Perks.

Matching Summary

Match Score: 85

The role involves performing customer sales transactions, managing high-value payments, and conducting identity services including passport interviews.

Salary

Base: $28.58/hour increasing to $30.55/hour after 3 months; Bonus/Equity: Not specified; Benefits: 12% Superannuation, 12 weeks paid training, Post Perks

Skills & Requirements

Must-have

  • Customer service experience required
  • Cash handling and transaction accuracy
  • Ability to lift up to 16kgs regularly
  • Standing for full shift duration
  • Identity services transaction processing

Nice-to-have

  • Friendly and enthusiastic team player
  • Passion for community connection
  • Experience with up-selling techniques
  • Administrative duties support skills

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Physical fitness to lift 16kg

Work Rights

Not specified

Tailored Resume

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