Bloomingdale's Digital Customer Care Specialist - Various Schedules, Hybrid Flex, With Weekends
Bloomingdale's
Atlanta, GA, United States
On-site
Outstanding selling and service
Digital channels
Upscale client base
The Bloomingdale’s Digital Customer Care Specialist engages with an upscale client base, creating outstanding customer experiences to ensure the business operates productively and achieves sales, service, and profit goals
Job Summary
The Bloomingdale’s Digital Customer Care Specialist engages with an upscale client base, creating outstanding customer experiences to ensure the business operates productively and achieves sales, service, and profit goals.
They communicate with customers via telephone and email regarding selling and service-related inquiries, place orders, engage in suggestive selling, and solve problems.
We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future.
Matching Summary
The Bloomingdale’s Digital Customer Care Specialist engages with an upscale client base, creating outstanding customer experiences to ensure the business operates productively and achieves sales, service, and profit goals.
Skills & Requirements
Must-have
outstanding selling and service
digital channels
upscale client base
omnichannel experience
customer service excellence
excellent verbal and written communication
Nice-to-have
suggestive selling
build sales and customer loyalty
foster environment of acceptance and respect
collaborate with internal teams
Key Requirements
Minimum of 2-3 years of experience
High School diploma or equivalent
experience in elevated customer care, hospitality, or related fields