Cx Resource & Staffing Manager, Emea

GitLab

Remote, EMEA
Not specified; not specified; flexible pyid time o...
Remote
Professional services operations experience
Kantata psa system proficiency
Resource allocation and scheduling
This role supports GitLab's Customer Experience Engineering team in building a proactive approach to delivery planning across the EMEA region

Job Summary

  • This role supports GitLab's Customer Experience Engineering team in building a proactive approach to delivery planning across the EMEA region.
  • The position focuses on matching resources to Professional Services and Education engagements while maintaining data quality and workflow consistency.
  • GitLab offers a remote, asynchronous work environment with benefits including flexible paid time off, equity compensation, and a growth fund.

Matching Summary

This role supports GitLab's Customer Experience Engineering team in building a proactive approach to delivery planning across the EMEA region.

Salary

Not specified; Not specified; Flexible Paid Time Off, Equity Compensation, Growth Fund

Skills & Requirements

Must-have

  • Professional Services operations experience
  • Kantata PSA system proficiency
  • Resource allocation and scheduling
  • Utilization monitoring and reporting
  • Cross-functional workflow coordination

Nice-to-have

  • Data-informed planning approach
  • Remote asynchronous work environment
  • Forecasting and capacity analysis interest
  • Process improvement mindset
  • Strong analytical skills with spreadsheets

Key Requirements

  • Experience in professional services operations or resource coordination
  • Comfort working in PSA, scheduling, or CRM systems
  • Ability to work effectively in a remote setting

Work Rights

Not specified

Tailored Resume

Cover Letter