Job Summary

• The Customer Service Representative supports government customers by managing electronic orders, responding to inquiries, and ensuring timely and accurate order fulfillment.
• GN offers competitive wages and benefits including PTO, paid holidays, 401k with company match, paid parental leave, and discounted GN Group products.
• This role operates in a hybrid work environment requiring onsite presence three days per week at the Shakopee, MN office with remote work option on other days.

Matching Summary

Salary

Base: $21-$27/hr; Bonus/Equity: discretionary bonus possible; Benefits: PTO, paid holidays, 401k match, paid parental leave, HSA contributions

Skills & Requirements

Key Requirements

• High school diploma required
• Two to three years customer service experience
• Intermediate computer skills
• Ability to become proficient with internal software platforms
• Reliable onsite work three days per week

Work Rights