The Learning Design & Technology team designs impactful, workflow-based learning experiences to drive customer confidence, adoption, and value
Job Summary
The Learning Design & Technology team designs impactful, workflow-based learning experiences to drive customer confidence, adoption, and value.
This role leads end-to-end learning design for PointClickCare customers, partners, and internal product education across various customer segments.
The Learning Designer designs and develops engaging, accessible learning experiences using modern visual design and AI-enabled tools, and owns the evaluation of artifacts by continuously measuring impact.
Matching Summary
The Learning Design & Technology team designs impactful, workflow-based learning experiences to drive customer confidence, adoption, and value.
Skills & Requirements
Must-have
workflow-based learning experiences
customer adoption and enablement
modern visual design
AI-enabled tools
Nice-to-have
data-driven learning evaluation
collaboration with product SMEs
Key Requirements
End-to-end learning design leadership
Partnership with customer-facing teams
Prescriptive learning approach aligned to customer workflows