Service Bdc Representative

Priority Honda Roanoke

Roanoke, VA, United States
Competitive pyy; benefits: medical, dental, vision...
Not specified (assumed in-office based on the job description).
Strong phone text and email communication skills
Customer-service mindset with positive attitude
Ability to multitask in fast-paced environment
Priority Honda Roanoke is seeking a motivated and customer-focused Service BDC Representative to handle customer communications and schedule service appointments. The role emphasizes excellent communication and customer service skills, with opportunities for career advancement within a stable automotive group

Job Summary

  • The role involves handling inbound and outbound calls, texts, and emails to schedule service appointments and follow up with customers regarding maintenance reminders.
  • Candidates will work closely with service advisors and management teams to drive service traffic while delivering an outstanding customer experience from first contact to arrival.
  • The position offers competitive pay, comprehensive medical benefits, paid holidays, PTO, and a 401(k) retirement plan as part of the Lithia & Driveway family.

Matching Summary

Match Score: 85

Priority Honda Roanoke is seeking a motivated and customer-focused Service BDC Representative to handle customer communications and schedule service appointments. The role emphasizes excellent communication and customer service skills, with opportunities for career advancement within a stable automotive group.

Salary

Competitive pay; Benefits: Medical, Dental, Vision, Paid Holidays, PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan; Vehicle discounts and wellness programs included

Skills & Requirements

Must-have

  • Strong phone text and email communication skills
  • Customer-service mindset with positive attitude
  • Ability to multitask in fast-paced environment
  • Reliability and punctuality required

Nice-to-have

  • Previous BDC or call center experience
  • Automotive industry background preferred
  • Team-first mentality
  • Organizational skills for long-term career

Key Requirements

  • High school graduate or equivalent
  • Must be 18 years or older
  • Drug-free workplace compliance

Work Rights

Not specified

Tailored Resume

Cover Letter