It Support Analyst

Virtualspaces Stage Pwc

Christchurch, New Zealand
Onsite
First point of contact for it issues
Troubleshooting and problem solving
Supporting hardware and applications
At PwC, our purpose is clear: to build trust in society and solve important problems while supporting a culture of coaching, flexibility, and belonging

Job Summary

  • At PwC, our purpose is clear: to build trust in society and solve important problems while supporting a culture of coaching, flexibility, and belonging.
  • This role involves being a frontline IT support representative, providing advice, training, and technology support to staff within the PwC Christchurch office.
  • Employees benefit from discretionary bonuses, wellbeing allowances, flexible working, leadership development, and inclusive community networks.

Matching Summary

At PwC, our purpose is clear: to build trust in society and solve important problems while supporting a culture of coaching, flexibility, and belonging.

Skills & Requirements

Must-have

  • First point of contact for IT issues
  • Troubleshooting and problem solving
  • Supporting hardware and applications
  • Managing knowledge base documentation
  • After hours support on roster

Nice-to-have

  • Exceptional customer service skills
  • Ability to build strong working relationships
  • Strong analytic skills for application support
  • Passion for technology
  • Working alongside senior experts

Key Requirements

  • IT degree or related IT qualifications
  • Excellent verbal and written communication skills
  • Strong problem solving and listening skills
  • Ability to quickly build strong working relationships

Work Rights

Not specified

Tailored Resume

Cover Letter