Customer Service Representative

AIG Insurance (Thailand) Public Company Limited

Thailand
Handle calls, email, and line
Deliver quality services and meet kpis
Communicate clearly and professionally
Responsible for the daily operation to handle calls, email and Line to ensure quality services are delivered and KPI are meet

Job Summary

  • Responsible for the daily operation to handle calls, email and Line to ensure quality services are delivered and KPI are meet.
  • At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.
  • We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Matching Summary

Responsible for the daily operation to handle calls, email and Line to ensure quality services are delivered and KPI are meet.

Skills & Requirements

Must-have

  • Handle calls, email, and Line
  • Deliver quality services and meet KPIs
  • Communicate clearly and professionally
  • Handle stressful calls calmly
  • Fluent in Thai and English

Nice-to-have

  • Instill customer confidence
  • Support individuals and businesses
  • Culture of inclusion and belonging
  • Continuous learning and development

Key Requirements

  • Bilingual skill is a must

Work Rights

Not specified

Tailored Resume

Cover Letter