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Medtronic Diabetes is seeking a Principal Customer Engagement Specialist to enhance customer relationships and drive the adoption of their innovative Touch Surgery Ecosystem technology within the healthcare sector. This fully remote role requires a candidate with robust project management skills and a deep understanding of customer success strategies to engage effectively with clinical and administrative stakeholders.
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Job Summary
This role involves leading customer engagement strategies for Medtronic's Touch Surgery Ecosystem, which includes AI-driven video management and surgical training platforms.
The successful candidate will monitor account health post Go-live, analyze data insights with clinicians, and collaborate with sales teams to drive commercial results.
Medtronic offers a competitive salary range of $112,000.00 - $168,000.00 along with comprehensive benefits including health insurance, 401(k) matching, and incentive plans.
Matching Summary
Match Score: 75
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Medtronic Diabetes is seeking a Principal Customer Engagement Specialist to enhance customer relationships and drive the adoption of their innovative Touch Surgery Ecosystem technology within the healthcare sector. This fully remote role requires a candidate with robust project management skills and a deep understanding of customer success strategies to engage effectively with clinical and administrative stakeholders.
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Salary
Base: $112,000.00 - $168,000.00 USD; Bonus/Equity: Eligible for Medtronic Incentive Plan (MIP); Benefits: Health, Dental, Vision, 401(k), PTO, Tuition Assistance
Skills & Requirements
Must-have
Valid driver's license required
Bachelor's degree with 7+ years experience
Advanced degree with 5+ years experience
Reside within the assigned territory
Strong project management skills
Nice-to-have
Positive attitude in dynamic environment
Experience with customer success software platforms
Solid Operating Room background
Track record of driving digital adoption
Ability to influence multiple stakeholder groups
Key Requirements
Bachelor's Degree or Advanced Degree
7+ years relevant experience (or 5+ with advanced degree)
Valid driver's license
US work authorization required at hire
Remote work capability with regional travel
Work Rights
Unrestricted US work authorization required at time of hire