Business Analyst, Customer Care Analytics

Priceline Pharmacy

Hybrid
4+ years analytics or consulting experience
Advanced sql and bigquery expertise
Data visualization with tableau and excel
This role involves analyzing customer care performance to optimize processes and influence strategy for millions of travelers

Job Summary

  • This role involves analyzing customer care performance to optimize processes and influence strategy for millions of travelers.
  • The team is part of a high-performing analytics group that ensures all decisions are based on the latest data-driven insights.
  • Priceline offers a hybrid work model allowing employees to choose between remote work and two days in-office per week.

Matching Summary

Match Score: 85

This role involves analyzing customer care performance to optimize processes and influence strategy for millions of travelers.

Skills & Requirements

Must-have

  • 4+ years analytics or consulting experience
  • Advanced SQL and BigQuery expertise
  • Data visualization with Tableau and Excel

Nice-to-have

  • Experience with Python and data modeling
  • Knowledge of GenAI applications
  • Strong data storytelling abilities
  • Entrepreneurial spirit and owner mindset

Key Requirements

  • 4+ years of analytics/consulting experience
  • Travel or e-commerce/retail industry experience preferred
  • Proficiency in BI tools like Tableau

Work Rights

Not specified

Tailored Resume

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