Process Improvement Senior Analyst

Bankwest

Proven experience in business analysis
Experience working on customer remediation programs
Strong knowledge of rg277 regulations
This role focuses on identifying and troubleshooting failures to calculate compensation and improve customer outcomes

Job Summary

  • This role focuses on identifying and troubleshooting failures to calculate compensation and improve customer outcomes.
  • The successful candidate will leverage advanced data analysis skills to design compliant remediation solutions under RG277.
  • You will collaborate with product owners and risk teams to streamline processes and ensure operational efficiency.

Matching Summary

This role focuses on identifying and troubleshooting failures to calculate compensation and improve customer outcomes.

Skills & Requirements

Must-have

  • Proven experience in business analysis
  • Experience working on customer remediation programs
  • Strong knowledge of RG277 regulations
  • Advanced Excel skills and data manipulation
  • Root cause analysis and process mapping

Nice-to-have

  • Familiarity with Bankwest remediation frameworks
  • Understanding of Bankwest products
  • Collaborative team player mindset
  • Discovery and documentation techniques

Key Requirements

  • Proven experience in financial services business analysis
  • Demonstrated experience with customer remediation programs
  • Strong understanding of RG277 compliance standards

Work Rights

Not specified

Tailored Resume

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