Bilingual Inbound Specialist

Butler & Associates, PA

Topeka, United States
Base: $16-$18 ph; bonus/equity: not specified; ben...
Bilingual english spanish
Answering inbound calls
Data entry while talking
This role involves answering inbound calls and assisting individuals with questions in both English and Spanish, routing calls, and assisting debtors with payment plans

Job Summary

  • This role involves answering inbound calls and assisting individuals with questions in both English and Spanish, routing calls, and assisting debtors with payment plans.
  • Key responsibilities include processing payments over the phone, returning calls, and handling all matters professionally while providing accurate information.
  • The company offers medical, dental, and vision coverage, an EAP, a retirement plan with a company match, life insurance, and paid time off.

Matching Summary

This role involves answering inbound calls and assisting individuals with questions in both English and Spanish, routing calls, and assisting debtors with payment plans.

Salary

Base: $16-$18 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, EAP, retirement plan with match, life insurance, paid holidays, vacation, sick leave

Skills & Requirements

Must-have

  • Bilingual English Spanish
  • Answering inbound calls
  • Data entry while talking
  • Microsoft Office proficiency
  • Type at least 40 wpm
  • Confidentiality and office policies

Nice-to-have

  • Exercise independent judgment
  • Professional manner
  • Attention to detail
  • Punctual and dependable

Key Requirements

  • High school diploma or equivalent
  • Proficient in Microsoft Word and Excel
  • Speak English and Spanish
  • Pass 10-panel drug test
  • Pass criminal background check
  • Pass conflict-of-interest check

Work Rights

Not specified

Tailored Resume

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