Customer Service Analyst

AIA

Minimum 2 years customer service experience
Strong communication and problem-solving skills
Ability to work under pressure
The role serves as the first point of contact for all walk-in customers at the Service Centre

Job Summary

  • The role serves as the first point of contact for all walk-in customers at the Service Centre.
  • The company aims to help a billion people live Healthier, Longer, Better Lives by 2030.
  • Employees are expected to identify process improvements to enhance the overall customer experience.

Matching Summary

The role serves as the first point of contact for all walk-in customers at the Service Centre.

Skills & Requirements

Must-have

  • Minimum 2 years customer service experience
  • Strong communication and problem-solving skills
  • Ability to work under pressure

Nice-to-have

  • Passion for customer-centric service delivery
  • Experience in insurance industry preferred
  • Team player with high commitment

Key Requirements

  • Diploma or degree in any field
  • Minimum 2 years of customer service experience
  • Insurance industry experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter