Benefits Administration Services Associate Ii

Conduent Business Services

Pasay City, Philippines
On-site
Strong verbal communication skills
Ability to explain complex forms
Experience with case management systems
Conduent Business Services is seeking a Benefits Administration Services Associate II in Pasay City, Philippines, to provide essential support for client inquiries and services related to benefit plans. The role involves advising participants, managing transactions, and ensuring compliance with guidelines while contributing to a culture that values individuality

Job Summary

  • The role involves advising participants on plan provisions to improve their decision-making process.
  • Associates are expected to respond to client-specific inquiries through telephone and web correspondence while meeting strict timeliness and accuracy standards.
  • Conduent offers a culture where individuality is noticed and valued, supporting mission-critical services for Fortune 100 companies and governments.

Matching Summary

Match Score: 85

Conduent Business Services is seeking a Benefits Administration Services Associate II in Pasay City, Philippines, to provide essential support for client inquiries and services related to benefit plans. The role involves advising participants, managing transactions, and ensuring compliance with guidelines while contributing to a culture that values individuality.

Skills & Requirements

Must-have

  • Strong verbal communication skills
  • Ability to explain complex forms
  • Experience with case management systems
  • High attention to detail and accuracy
  • Timely callback management

Nice-to-have

  • Customer-centric mindset
  • Ability to work with limited supervision
  • Commitment to individuality and culture
  • Problem-solving for participant decision-making

Key Requirements

  • No specific degree or certification mentioned
  • Must adhere to established procedures and policies
  • Work authorization status not specified in posting

Work Rights

Not specified

Tailored Resume

Cover Letter