Implementation Specialist, Bilingual (french) - Emea

Keepersecurity

County Cork, Ireland
On-site
Bilingual french and english communication
Saas product deployment
Client onboarding and adoption
Oversee the delivery of Keeper’s software for all clients including initial deployments of new customers and expansion deployments of existing customers

Job Summary

  • Oversee the delivery of Keeper’s software for all clients including initial deployments of new customers and expansion deployments of existing customers.
  • Offer continuous technical support to clients, adeptly troubleshooting issues and efficiently resolving any concerns as they arise.
  • Effectively oversee multiple implementation projects concurrently, ensuring their timely delivery within predefined scope.

Matching Summary

Oversee the delivery of Keeper’s software for all clients including initial deployments of new customers and expansion deployments of existing customers.

Skills & Requirements

Must-have

  • Bilingual French and English communication
  • SaaS product deployment
  • Client onboarding and adoption
  • Technical troubleshooting and issue resolution
  • Customer relationship management

Nice-to-have

  • Proactive risk identification
  • Cross-functional collaboration
  • Client feedback gathering

Key Requirements

  • 2+ years SaaS support/implementation experience
  • Bilingual fluency (English and French)
  • Salesforce experience
  • Google Docs and MS Office proficiency
  • SaaS deployment experience
  • Security software experience preferred
  • Experience leading external client engagements

Work Rights

Permanent residency in Ireland

Tailored Resume

Cover Letter